Delivery

  • When will I receive my order ?

    The processing of your order and the shipping of the products take place within 4 to 7 working days maximum. We make every effort to ensure that you receive your order as quickly as possible.

  • How can I track my package ?
    You can follow the evolution of your order by clicking on the following link : La Poste

  • How much does delivery cost ?
    The price of the delivery is calculated upon payment. Delivery is free for orders over 50€ in France and 100€ elsewhere in Europa.

  • Cancellation and Return

  • Can I change my order ?
    You can change your order until it is shipped.

  • Can I cancel my order ?
    It is possible to cancel your order. You must inform us before shipping.

  • Return an article
    Returns are only accepted in the case of a proven product defect. The product must be returned to us in its packaging.

  • Safety

  • What payment methods do you accept ?
    Your safety is our priority : our site offers only secure and guaranted safe payment methods.

    Your bank or credit card information is never showed with us. All payments are secured with 128-bit SSL encryption. We do not accept checks.

    We accept :

    • Credit cards
    • Debit cards

    Our online payment services :

    • Paypal
    • Stripe

  • Is my information secure ?
    Yes !

    The “HTTPS” present in the URL of our store testifies to the quality of our services. The HTTPS is the variant of the “http” secured by the use of SSL/TLS protocols. The HTTPS is used to protect the financial transactions of merchant sites. As e-merchants, we are aware that the use of SSL is becoming essential nowadays. It’s the best way to protect your data and protect yourself from any hacker or identity theft.

    Visually, the SSL certificate is represented by a padlock that appears in the bar of a web brownser. It is also represented by an “s” which means “secure” and is added to the “http” protocol on the website in the address bar.